{"id":157,"date":"2020-02-17T15:00:06","date_gmt":"2020-02-17T15:00:06","guid":{"rendered":"http:\/\/bizix.premiumthemes.in\/?page_id=157"},"modified":"2021-03-05T08:55:57","modified_gmt":"2021-03-05T08:55:57","slug":"faq","status":"publish","type":"page","link":"https:\/\/masterstorage.com.my\/ds\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t
\r\n
\r\n\r\n
\r\n \r\n \r\n How do purchase my order on the site? <\/span>\r\n <\/span>\r\n
\r\n <\/i><\/span>\r\n <\/i><\/span>\r\n <\/div>\r\n <\/div>\r\n\r\n
\r\n
  1. Click \u201cAdd to cart<\/strong>\u201d button on the products you wish to purchase.<\/li>
  2. Click \u201cContinue Shopping<\/strong>\u201d to continue add other products into the cart or click \u201cCheckout<\/strong>\u201d to proceed your payment for the products.<\/li>
  3. You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.<\/li>
  4. You'll need to confirm your shipping address on the \u201cShipping Address<\/strong>\u201d page and click \u201cnext<\/strong>\u201d button.<\/li>
  5. From here, you need to select your shipping methods and click \u201cnext<\/strong>\u201d button.<\/li>
  6. Next you'll need to choose your payment method then click \u201cnext<\/strong>\u201d button.<\/li>
  7. After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.<\/li>
  8. Click \u201cConfirm Order<\/strong>\u201d to complete the order.<\/li><\/ol> <\/div>\r\n\r\n <\/div>\r\n
    \r\n\r\n
    \r\n \r\n \r\n What are the payment methods available? <\/span>\r\n <\/span>\r\n
    \r\n <\/i><\/span>\r\n <\/i><\/span>\r\n <\/div>\r\n <\/div>\r\n\r\n
    \r\n

    MasterPack<\/strong> offers only 1\u00a0 Payment Methods as shown below :-
    1. Credit Card
    Via Stripe (Visa or Mastercard \/ Internet Banking)<\/p> <\/div>\r\n\r\n <\/div>\r\n

    \r\n\r\n
    \r\n \r\n \r\n I forgot my Password for my account. What should I do to retrieve it? <\/span>\r\n <\/span>\r\n
    \r\n <\/i><\/span>\r\n <\/i><\/span>\r\n <\/div>\r\n <\/div>\r\n\r\n
    \r\n
    1. Click on \u201cLost Password?<\/strong>\u201d and fill your email that used to register the account in the box.<\/li>
    2. Click Submit.<\/li>
    3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.<\/li><\/ol> <\/div>\r\n\r\n <\/div>\r\n
      \r\n\r\n
      \r\n \r\n \r\n Can I cancel an existing order that have been made? <\/span>\r\n <\/span>\r\n
      \r\n <\/i><\/span>\r\n <\/i><\/span>\r\n <\/div>\r\n <\/div>\r\n\r\n
      \r\n

      Yes, only if the order is still on pending status.
      - Please send an email to our customers service email at member@masterpack.com.my<\/strong> with the message title \u201cRequest to cancel order<\/strong>\u201d in order to inform us about the cancellation order.

      - Orders that are in shipping or shipped will not be cancel.<\/p> <\/div>\r\n\r\n <\/div>\r\n

      \r\n\r\n
      \r\n \r\n \r\n What is the product's transaction currency? <\/span>\r\n <\/span>\r\n
      \r\n <\/i><\/span>\r\n <\/i><\/span>\r\n <\/div>\r\n <\/div>\r\n\r\n
      \r\n

      All products transaction currency will be done in Ringgit Malaysia<\/strong>.<\/p> <\/div>\r\n\r\n <\/div>\r\n

      \r\n\r\n
      \r\n \r\n \r\n How long does the delivery usually takes? <\/span>\r\n <\/span>\r\n
      \r\n <\/i><\/span>\r\n <\/i><\/span>\r\n <\/div>\r\n <\/div>\r\n\r\n
      \r\n

      Delivery usually will takes about not more than 7 days.<\/strong><\/p> <\/div>\r\n\r\n <\/div>\r\n

      \r\n\r\n
      \r\n \r\n \r\n I still have doubts! <\/span>\r\n <\/span>\r\n
      \r\n <\/i><\/span>\r\n <\/i><\/span>\r\n <\/div>\r\n <\/div>\r\n\r\n
      \r\n

      Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to member@masterpack.com.my<\/strong> for us to clear your doubts.<\/p> <\/div>\r\n\r\n <\/div>\r\n <\/div>\r\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

      \n\t\t\t
      \n\t\t\t\t\t\t\t
      \n\t\t\t\t\t\t
      \n\t\t\t\t\t\t
      \n\t\t\t\t\t\t\t
      \n\t\t\t\t\t
      \n\t\t\t
      \n\t\t\t\t\t\t\t
      \n\t\t\t\t\t\t
      \n\t\t\t\t
      \n\t\t\t\t\t
      \r\n\t\t\t
      don\u2019t hesitate to ask<\/div>
      Any Other Question?<\/div>\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      How do purchase my order on the site? Click \u201cAdd t […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":[],"_links":{"self":[{"href":"https:\/\/masterstorage.com.my\/ds\/wp-json\/wp\/v2\/pages\/157"}],"collection":[{"href":"https:\/\/masterstorage.com.my\/ds\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/masterstorage.com.my\/ds\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/masterstorage.com.my\/ds\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/masterstorage.com.my\/ds\/wp-json\/wp\/v2\/comments?post=157"}],"version-history":[{"count":3,"href":"https:\/\/masterstorage.com.my\/ds\/wp-json\/wp\/v2\/pages\/157\/revisions"}],"predecessor-version":[{"id":3419,"href":"https:\/\/masterstorage.com.my\/ds\/wp-json\/wp\/v2\/pages\/157\/revisions\/3419"}],"wp:attachment":[{"href":"https:\/\/masterstorage.com.my\/ds\/wp-json\/wp\/v2\/media?parent=157"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}